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PetSafe 5 Meal Electronic Pet Feeder – Full Review

Updated: 11:28 pm By Lorena Ávila 36 Comments

This post may contain affiliate links that compensate us for purchases through our links. Learn more

Petsafe 5 Meals Dish Feeder
Petsafe 5 Meals Dish Feeder

PetSafe 5-Meal Review

The Petsafe 5 Meal pet feeder is one of the best automatic dish feeders with a digital timer which gives you more accuracy in feeding times.

As follow you will find a full review of this automatic feeder with all the information you need to decide if this unit it is suitable to your needs. In this review, we will give you a description of this product, features, pros and cons, tips given by current customers how to better use this automatic feeder and final conclusions.

PRODUCT DESCRIPTION

The PetSafe 5 meal pet feeder automatically feeds your pet up to 5 times a day, 4 of them are programmable meals. With this automatic feeder, you will not worry about your cat not eating or overeating. The digital timer allows you to set a feeding schedule with one-hour increments between each meal. For example, you can set it up to deliver equal portions 5 times a day (the first meal at present time), or one meal every day for 5 days, or 2 meals every day for 2 and a half days, and so.

FEATURES

  • Automatic feeder made with rugged polypropylene.
  • 5 compartments with a capacity of 1-cup of dry food.
  • Secure latching lid.
  • Very easy to program with digital timer.
  • Removable food tray for easy cleaning.
  • Works only with batteries.
  • Requires 4 D-cell batteries not included.
  • One year limited warranty
  • Dimensions: 15 x 5 x 18 inches; 3.9 pounds

CAT AND FIRST ENCOUNTER WITH THE PETSAFE 5-MEAL

PROS AND CONS OF THE PETSAFE 5 MEAL PET FEEDER

Learn about the advantages and disadvantages of this automatic pet feeder to know what to expect and how you can adapt his feeder to your cat needs:

Pros

  • Unique dish feeder with digital timer.
  • Very easy to program and operate.
  • The digital timer is very accurate.
  • Programming does not need to be restarted every day, it is one-time-thing so you can relax and forget about it unless you want to change the times or remove batteries.
  • Easy to refill.
  • Deep compartments that hold 1 cup of dry food each.
  • Made of durable and resistant materials.
  • Sturdy so your cat cannot tip it over.
  • It works with rechargeable batteries.
  • The feeder has a good grip on the bottom.
  • The food tray is easily removable and dishwasher safe
  • Batteries seem to last a long time.
  • Good solution for overnight trips.
  • You can easily set as many feeding times as you like and also set the feeding times at any intervals you like.

Cons

  • The motor of the feeder makes a whirring noise when the dish rotates (it lasts 2 seconds).
  • It’s not a cat-proof automatic feeder. Some smart cats (more chances with Oriental breeds) can figure out how to rotate the tray with the paws.
  • You can program really 4 meals as the first one is exposed to be served at present time.
  • It does not have ON/OFF switch, so you have to remove the batteries if you want to turn it off (if using it every day no needs to turn it off).
  • The unit does not have “low battery” indicator.
  • Very difficult to insert and remove batteries.
  • The unit does not retain programming after removing batteries.
  • To use with moist food is not good for more than 24 hours as it does not have ice pack underneath the tray (it has one small compartment to put ice and it is set underneath the present feeding compartment).
  • The feeding tray something doesn’t align with the lid opening.

TIPS GIVEN BY CURRENT CUSTOMERS USING PETSAFE 5-MEAL

Excellent 4 tips mentioned by current customers to make of this automatic dish feeder a good experience for you and your cat. Then we will give you our final conclusions for this product.

1. Before leaving your cat alone with the Petsafe feeder:

√ As all feeders, make sure to try it several times before leaving your pet alone with the feeder. This way you will make sure your cat is getting used to the motor noise that lasts approx. 2 seconds. Sometimes this feeder doesn’t align the lid with the feeding tray. To check the alignment, program a fake feeding time and test it. If the lid is aligned then program the mealtimes making sure not to move the tray too much.

2. Tips How to Best Assemble and fill the Petsafe 5 Meals

√ Before using the Petsafe 5 meals, make sure to peel off the instructions label on the lid or tape it properly so the lid rotates without problems. If you peel off the instructions label, you can print them going through the Petsafe website.

Petsafe 5 Meals

√ Make sure to push the lip down till it “clicks” so this way the tray is locked in (and not on top of) the little guide at the back edge of the base. This way your cat won’t be able to move the lid with the paw trying to get more food from the next tray.

√ If the compartments ever get off from the center, there is a button that moves the motor (turns the compartments) and centers the lid again.

√ Never fill the food tray in presence of your cat. It will know all the food is inside and will try to defeat the dish feeder.

3. Tips to use the Petsafe 5 meals with moist food

√ If you want to feed your cat moist food, freeze all meals for 12 hours before installing the tray into the feeder. Then for the compartments that will feed within the first 10 hours, spread the food within the tray. For the trays that will open after 10 hours leave it frozen in the shape of the can because this way takes longer to thaw.

4. If your cat is allergic to plastic:

√ To avoid chin acne in your cat, you can remedy this by buying small stainless steel prep bowls (3.5” in diameter) from Sur La Table. These bowls fit perfectly into each compartment.

CONCLUSION

This is an excellent product if assembling it properly, which is simple. The PetSafe 5-meal allows you to feed your cat dry and wet food (with some adjustments for wet food) and it has an affordable price.

BOTTOM LINE

I recommend the PetSafe 5-meals:

  • For anyone who works and needs to feed the cat multiple times a day.
  • For cats that need to lose weight because it allows you to feed your pet specific portions throughout the day.

I recommend it with reservations:

To feed your cat moist food: Only if the feeding cycle length is 24 hours and if you set the food on the tray as described in #3 customers tips.

x This unit may not be suitable:

  • If your cat is stressed or has anxiety because this feeder makes a loud motor noise when the lid is rotating.
  • To use this feeder to feed for more than two days if you want your pet to eat  2 or 3 times a day. It can be used up to 5 days if the cat eats once a day dry food.
  • To use it with moist food if you live in hot weather.

Get the PetSafe 5-Meal on Chewy with fast shipping on this link. Or get it on Amazon:

Filed Under: 4+ Stars Rating Feeders, Cat Food Dispensers Reviews, Wet Cat Food Feeders

Avatar for Lorena Ávila

About Lorena Ávila

Lorena Avila is a Marketing Engineer, Writer, cat figures collector, cat lover and cat owner, but above all a very passionate investigator of felines. She started investigating cat products 7 years ago when she couldn't find reliable reviews on the internet to buy an automatic feeder for her own cat and since then she has been helping others providing honest information online.
Follow her on Twitter, Facebook, Instagram and YouTube.

Reader Interactions

Comments

  1. Avatar for John Stewart SrJohn Stewart Sr says

    April 10, 2013 at 9:16 pm

    It sounds a little iffy to me. Cats can be very finicky so I can understand your reservation in recommending this unot

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      April 10, 2013 at 11:12 pm

      You are right John. If you use this unit for moist food, it has to be with frozen food and put them on trays with the shape of the can, so it won’t thaw.

      Reply
  2. Avatar for BillBill says

    April 11, 2013 at 1:26 am

    The wonders of modern technology! Does this unit come with a desert tray? :-)

    Reply
  3. Avatar for Lorena ÁvilaLorena Ávila says

    April 11, 2013 at 8:52 pm

    Unfortunately no Bill, lol!

    Reply
  4. Avatar for CarmenCarmen says

    March 2, 2014 at 5:45 pm

    I love this feeder. It has lasted 3-4 years with no problems. I am going to have to replace it this year however because it is beginning to malfunction. I have only one cat and she only eats dry food except an occasional treat.

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      March 2, 2014 at 5:48 pm

      Hello Carmen, I am happy you had a great experience with this feeder and are sharing it with our readers. They will appreciate that. Thank you!!

      Reply
  5. Avatar for BryceBryce says

    April 15, 2014 at 2:56 am

    My cat is aggressive for food and has figured out how to break into the CAT MATE C50 AUTOMATIC CAT FEEDER. She gets her little paws into the next tray, pulls it over, and nibbles away. If I bought this could she do the same thing?

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      April 15, 2014 at 9:31 pm

      Hi Bryce, I am sorry about the bad experience with the Cat Mate C50. Regarding the Petsafe 5 Meal, I could not guarantee you that your determined girl won’t try to break into the unit, but what I can tell you is that this automatic feeder is the best rated in the category of dish-feeders and I know the mechanism is harder to defeat than other devices.
      If you decide to try it, my suggestion is to never put food in the feeder in front of your cat and if you are concern of your cat trying to get the food manipulating the unit with her paws, try to place the food in the 3rd tray and then the 4th so you will be able to feed your cat 2 times a day. This is an extreme solution for very smart cats. Good luck Bryce!

      Reply
    • Avatar for shaunnashaunna says

      January 23, 2016 at 4:34 pm

      YES, IF YOUR CAT JAILBROKE INTO THE OLD FEEDER, HE WILL MORE LIKELY BREAK INTO THIS ONE. I DIDNT FIND THIS ARTICLE BEFORE I OPENED THE TOP TO SEE IF ANY ADDL FOOD TRAYS WERE FULL IN FRONT OF MY CAT AND HE BEELINE RIGHT OVER TO IT BEFORE I CLOSED IT…AFTER THAT HE CONTINUOUSLY PUSH THE EMPTY TRAY WITH IS PAW AND ABLE TO PUSH IT ONTO THE NEXT FULL TRAY AT LEAST 1/2 EXPOSED, EATING ALL THE CONTENTS.

      THE ONLY WAY IT APPEARS IM ABLE TO AVOID THIS NOW, IS I HAVE TO LEAVE ONE TRAY EMPTY (SO THERE IS 4 INSTEAD OF 5 MEALS) AND WHEN HE PUSH TO THE NEXT TRAY ITS EMPTY. THEN HE LEAVES IT ALONE

      Reply
  6. Avatar for JanetJanet says

    July 23, 2014 at 1:21 am

    We have had “Oscar” (our Pet Safe feeder) for two years and it works great because we have a porker kitty who eats everything in sight. Recently, it stopped opening. We changed the batteries and the clock still works so I think the motor is out. Has anyone found any troubleshooting tips? Or is our Oscar dead? We really don’t have the money for the added expense of buying another one.

    Thanks for any advice!!

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      July 23, 2014 at 4:18 am

      Hello Janet, if I were you I would not give up on Oscar. Do you know somebody that is handy at fixing electronics? maybe the unit has an easy fix and could even work with another motor. If the unit has been good for two years, it is worth it to make the effort. At glance I would say the motor has died but you never know until you open the device. I am sorry I can’t help you more. Good luck Janet!

      Reply
  7. Avatar for Alicia BosAlicia Bos says

    June 26, 2015 at 11:20 pm

    We had one for 3 or 4 years and loved it, so when the motor gave out we replaced it straight away. The new one has arrived in the post and seems to have the defective motor I’ve been reading about. The clock works but the tray doesn’t spin, even when you press the automatic advance button. We spent a lot of money to get it shipped to Australia from overseas, so we’re pretty annoyed.

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      June 29, 2015 at 3:06 pm

      As the product does not work as it states it came with a factory defect and you can ask a full refund according to the product guarantee. I am sorry you got a bad unit, thanks for sharing your experience.

      Reply
  8. Avatar for VirginiaVirginia says

    August 19, 2015 at 1:25 pm

    Does the food tray remove for washing in the sink?

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      August 20, 2015 at 7:52 pm

      Yes Virginia, the tray is removable.

      Reply
  9. Avatar for TriciaTricia says

    August 30, 2015 at 6:03 pm

    We have had this feed about three years. We LOVE it. We have a diabetic cat and we use it to give him moist food every few hours when we are away or asleep. There is a small freezer pack that fits perfectly in the compartment under the tray, but it is no longer made. Fortunately, we have several of them. We add water to the meals that will be available an hour or more later, and it keeps them palatable. My only problem is that he is losing his hearing and has been sleeping through the motor noise now. I wish it had an alarm on it!

    Reply
  10. Avatar for TanyaTanya says

    January 1, 2016 at 10:18 pm

    We have loved this pet feeder for the past 3 years; however, we just started experiencing some problems with it. We replaced the batteries, but when it comes time to feed the kitty, it spins nonstop in a circle. Is there a fix for this? Our kitty is not amused ;)

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      January 2, 2016 at 7:30 pm

      Hi Tanya, according to what you describe I conclude that the unit has reached its lifespan and it’s time to replace it. You can contact the manufacturer and ask for help. They may even replace your feeder for a better price. Hope that helps!

      Reply
  11. Avatar for Bryce WilsonBryce Wilson says

    January 8, 2016 at 12:55 pm

    I’ve had my unit for 3-4 years and use it whenever I need to be away for more than one day. It is a fantastic unit that is easy to set up and works flawlessly. Easy to clean and maintain. Granted it does make noise as the disc rotates, but my cats are not afraid of the sound…they use it as a single that it’s Dinner Time. I’m sure they mfgr has improved the unit since I bought mine, so when this one eventually dies, I will be purchasing another.

    Reply
  12. Avatar for MarkMark says

    May 20, 2016 at 4:53 pm

    Hi, just wondering if I set two times, lets say 8 am and 6 pm, but I leave for 2 days at 3pm and feed them. Will this feed them again at 6 or wait until 8 am to start its cycle?

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      May 20, 2016 at 5:16 pm

      Hi Mark! I am not sure if I understad your question but the feeder has a digital timer with a 24hr length of programming so if you set two times a day at 8 am and 6 pm this feeding schedule will repeat every day since the timer is not a week timer. When you select each time for MEAL 1, MEAL 2, etc. if they are all within 24 hours they will be served throughout 24 hours, if you set a time for only MEAL 1, let’s say at 3 pm, this will be served every day at 3 pm in which case your cat will eat once a day for 5 days, including the opened tray.

      I hope that helps!

      Reply
  13. Avatar for MiaMia says

    July 13, 2016 at 9:52 pm

    We have been using this feeder for about a week now, and I have to say that it has completely changed everything. Our porker of a cat would cry at our door all night long for us to give her a snack. We would try to put food in a puzzle feeder before bed, but she would scarf it down before we even fell asleep, and then would be back at the door at 2:30am. I was at my whits end!

    Introduce the 5 meal auto feeder! We put food in each compartment, and it is set to go at 10pm, 2:30am, 6am, noon, and 5pm. This way she eats more often when she is most active at night, and less when she is sleeping during the day.

    The only downfall to this which took me a day to figure out, you have to fill it at least 2 times a day to cover all 5 feeds since one dish is always open.

    Reply
  14. Avatar for JonathanJonathan says

    August 9, 2016 at 7:21 am

    Hi,

    I have an 11-year old Ragdoll and although she is neither over or underweight she does not seem to have an “off switch” (i.e. the “I am full now” feeling) when she is eating and will – every so often – vomit as a result. I have tried manually feeding her extremely tiny meals (say a dozen kibbles) every hour throughout the day and then she is fine, but obviously that is incredibly labour intensive and I have to be near the bowl all the time to maintain a ready supply of them.

    So I was looking to get this as it seems to be the only solution to giving the cat literally only a handful of kibbles every hour. I realise I will have to refill all the containers at least once or twice per day but is this workable in practice?

    In other words, I would want my cat to have access to each dish – every hour (or possibly two hours) – over at least 18 hours per day – so that is 9 tiny meals per day, each of equal size (since that is what works when I do it manually). I would have said 12 or even more meals per day but it looks like the timer is limited to 9.

    Other than that, is there some other feeder that only delivers literally a tiny handful of kibbles every hour over a 24 hour period? It seems most other models either deliver too much food at once and / or do not offer enough meals each day. At least with this rotating style of feeder, I can pre-empt the precise number of kibbles for each meal. And that amount has to be tiny – far less than any of the “chute” style feeders.

    As I say, my problem is not over-eating per se – it is simply eating too much at each sitting. She just doesn’t realise how much she eats then 5 minutes later goes back for even more and that is when the vomit trouble begins.

    I am really getting frustrated with this. Cleaning up vomit from the carpet is very time consuming and I have too many other domestic duties as it is as I have to look after absolutely everything in the house from the front gate to the back fence and everything in between!! I really need something that will stop my cat from unwittingly binging when she has no biological need to do so!

    And in closing this little War and Peace rant, I am really surprised that there does not seem to be any automatic feeder on the market that caters to the “grazing” style of cat – that is, the cat that eats regular tiny meals over a 24 hour period. For grazing cats, 10 or more meals a day is perfectly normal.

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      August 9, 2016 at 6:03 pm

      Hello Jonathan, thanks for sharing your thoughts on my website about your problem with your cat. I understand what you mean, when it comes to automatic pet feeders with chute, you won’t be able to feed your cat the exact number of kibbles each each meal because it isn’t technically possible. But the solution you found is the correct one in the sense that dish type feeders allow you to put the exact amount of kibbles in each tray. Maybe you need a dish type feeder that is able to dispense as many meals as you want within 24 hours and you can program and control remotely. The Feed and Go automatic pet feeder has the same concept of the Petsafe 5-meal but you can program it to feed numerous times a day. The downfall is that this unit is a little pricey. If you want you can check a full review I made of this automatic feeder here. Hope that helps!

      Reply
  15. Avatar for DaveDave says

    September 18, 2016 at 8:59 am

    We have used this product for a year and we really liked it. We just bought a second one for our other home. However out of the box I can not get it to function correctly. It doesn’t rotate enough for the compartments to be centered in the opening. Even when I push the manual rotate button It only rotates half the amount it should. Any suggestions?

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      September 18, 2016 at 2:53 pm

      If the unit isn’t working properly out of the box, you are covered by a limited guarantee. Call customer service and ask to get that unit replaced.

      Reply
    • Avatar for AndyBAndyB says

      February 19, 2020 at 3:51 am

      This will happen if the tray isn’t all the way down. When you set the tray in place, it will feel like it’s in place, but you need to push it a little more — about ¼ inch — until you feel it snap into the holder.

      Reply
  16. Avatar for CarlCarl says

    November 27, 2016 at 7:50 pm

    My Five Meal feeder is 15 months old and it has stopped rotating. Any suggestions anyone?

    Reply
  17. Avatar for CindeCinde says

    January 3, 2017 at 5:43 pm

    I purchased 2 feeders about a month ago….1 for each of my 2 cats. They were both working fine, but I have noticed that one of the feeders has suddenly stopped rotating, and the compartments are not lining up with the opening properly (slightly off center). Is there a way to ‘reset’ this? I think one of my cats might have been playing with the feeding compartments, that might have caused it to go off center. Thanks.

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      January 3, 2017 at 10:40 pm

      Hi Cinde, you may want to call the Company for replacement. If you have the unit for a month and stopped working you need to use the Warranty.

      Reply
      • Avatar for CindeCinde says

        January 4, 2017 at 7:01 pm

        Thank you Lorena. I will call them.

        Reply
  18. Avatar for JosephineJosephine says

    May 19, 2019 at 6:18 pm

    Love this feeder. My food-obsessed cat has not “broken into it” or figured it out. It is easy to program and set up and clean. It is a life saver when running late or have plans after work. My only disappointment is that the batteries gave out after 4weeks. That’s a lot of replacement batteries, which are not cheap. Should it use up batteries that quickly?

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      May 21, 2019 at 2:18 am

      Hello Josephine, that’s unusual. Are you using Duracell batteries? Those should last at least for a couple of months.

      Reply
  19. Avatar for Carolyn F.Carolyn F. says

    April 17, 2022 at 4:00 am

    Hey! Great review and I totally agree with you assessment. I have a couple of these and they have lasted more than 10 years and I am just now converting them to AC from DC. I purchased a couple more in 2020 and only 1 has failed on me before the 12 month warranty and Petsafe replaced it.

    DC to AC Conversion-
    I purchased “2A AC Converter Adapter DC 6V 1.5A Power Supply Charger 5.5 x 2.1mm 1500mA US” for $10.10 and ” 6ft. DC Barrel Power 5.5mm x 2.1mm Extension Cable Male to Female” for $2.78 on ebay to give me up to a 10 ft extendable power cord. I cut off the male connector on the extension cord and prepped the cable to expose the positive and negative wires. I purchased a rubber bushing for $.69 3/32″ overall length 1/8″ I.D. 3/8″ major dia. 3/16″ min dia. 1/16″ Hd. Thickness & a nylon snap bushing that fits 3/8″ hole 1/4″ I.D. Shorty for $.35. Also, I purchased moldable glue and used one packet at $3.17 for the one packet. Unscrew the battery housing from the main unit, drill a 3/8″ hole into the outside of the back side plastic near where the wires from the circuit board go to the batteries. There are two plastic wall from the back side plastic on the battery housing to the place where you want to solder the positive and negative wires from the male side of the extension cable. I drilled a 1/4″ hole on the inside wall and fed the power cable through the snap bushing then the rubber bushing and then the plastic on the battery housing and tied a standard knot on the cable to keep it from pulling out of the 1/4″ hole. Snap the plastic bushing on the outside hole and the rubber bushing also catches on the plastic bushing when pulled. I soldered the red wire from the cable to where the red wire from the circuit board is soldered to the battery housing and the black wire from the cable to where the black wire from the circuit board is soldered to the battery housing. Then after reconnecting the battery housing, I added moldable glue to fill in the snap bushing from the outside of the case to help keep moisture from getting into the area with the circuit board. You could probably use silicone molding instead of the moldable glue – whatever is handy. Then I connected up the extension cord to the plug on the ac power supply and I went ahead and taped that connection together using gaffers tape to keep the connectors from coming apart accidentally. It works plugged into an AC outlet just as if it was running on the D cell batteries. You can actually still run it off of batteries if you want as long as you unplug it from the ac outlet and don’t combine the two. Just don’t plug it in and have batteries installed in the feeder at the same time. That would probably fry the circuit board. $17 in parts, a drill, wire strippers, a soldering iron and some silver solder, and about 15-20 minutes of time to put it together are all you need. Please use this info at your own risk and observe proper safety precautions when working with power. I would not convert these until after they have gone out of warranty since I’ve had one fail on me before the warranty period was up.

    Reply
  20. Avatar for RandyGRandyG says

    November 13, 2022 at 2:23 pm

    I love this product. More importantly, my cat loves this feeder! This replaces an old one that finally gave up the ghost. There are a few improvements that, if made, I would gladly pay US $250 for:

    1) Provide an AC adapter to allow a plug in option, keeping the batteries as a back up.

    2) Install a small cooling unit to keep moist food fresh for up to 5 days.

    3) Include legs that snap into the bottom of the unit, raising the feeder off the floor. My Manx cat has difficulty bending over to eat and drink from floor level so I ended up placing the unit on a couple of large books to fix the “giraffe syndrome.” Suddenly, no burping or vomiting after (and sometimes during) meals off the floor feeders.

    Reply
    • Avatar for Lorena ÁvilaLorena Ávila says

      November 15, 2022 at 10:20 pm

      Hi RandyG, thanks for your suggestions and I am happy that your cat likes the feeder :)

      Reply

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