Drinkwell 360 Pet Fountain Review

Drinkwell 360 Pet Fountain 128 Oz

Drinkwell 360 Pet Fountain 128 Oz


Drinkwell 360 Pet Fountain encourages your pet to drink more water as it makes the drinking more attractive and fun for your pet. The fountain helps you to eliminate the traditional bowl where stagnant water creates bacteria much faster. A 5-inch free-falling water stream and the 360 degrees design helps your pet drink water from any angle, so it does not have to wait its turn to drink, so it is ideal for multiple pet households. The fountain holds 128 Oz of water and it has adjustable flow stream.

The Drinkwell 360 original has a replaceable charcoal filter that eliminates bad taste and odors and a pre-filter that helps to prevent hair to get into the pump. The pump is submersible to help a quieter operation. The receiving ramp helps to keep water from splashing into the floor. Rubber bottom keeps the fountain from sliding.

The fountain runs on a low voltage 12-volt system that plugs into a wall outlet. Drinkwell 360 is made with BPA free plastic and is dishwasher safe.



  • Supplies moving water that encourages your pets to drink more
  • For use in the US only

    Drinkwell 360 in its box

    Drinkwell 360 in its box

  • Good for multiple-pet households
  • Replaceable charcoal filter helps to eliminate bad tastes and odors
  • With pre-filter to protect the pump
  • Includes 5 interchangeable spout rings
  • Rubber feet that prevent the fountain from sliding
  • The performance of Drinkwell fountain with multiple pets will depend on the size and number of pets in the household.
  • Patented free falling stream entices pets to drink more water
  • Receiving ramp helps to reduce splashes.
  • Dishwasher safe (except pump)
  • BPA free plastic
  • Product Dimensions: 13.5 x 13.5 x 8.8 inches; 3.4 pounds
  • One-year manufacturer’s warranty.



It is recommended to clean the entire unit at least once a week, including the pump.The nice feature of the Drinkwell 360 is that you can unplug the cord without unplugging it from the wall outlet; once that is done, you carry the unit to the sink or bathtub to clean it. You have to make sure to do these basic steps:

  • Disassemble the unit to properly clean it. There are several parts to take apart so you have to remember where they all fit together.
  • The first thing to check is the pump to make sure is does not have cat hair.
  • Wash all the parts. A very good tip is to wash the parts with vinegar and let hot water run through them.
  • Change the filter every two weeks or as needed.
  • Refill the fountain.

Note: Instructions say to change the filter every two weeks.
The full process of cleaning, reassembling and filling the fountain, takes between 20 to 25 minutes.



  • Easy to assemble/set up
  • Quiet when operating (unless the fountain is getting low in water)
  • Easy to fill (when it gets below the minimum level, you just pour water into it) 
  • It’s relatively easy to clean (with a toothbrush it is much easier)
  • With pre-filter to protect the pump
  • With charcoal filter to keep the water fresh and clean
  • With interchangeable spout rings to customize with 1 up to 5 water streams.
  • Adjustable water flow
  • Nice design
  • BPA free plastic.
  • Solidly built
  • Cats cannot knock it over
  • Rubber feet prevent cats from moving the fountain around the room.



  • Often cleaning maintenance to keep the pump working (even more often if you use hard water)
  • The fountain gets noisy if the water level gets too low, (a pro in the sense that reminds you to fill the fountain so you don’t burn out the pump) 
  • You have to fully disassemble the unit in order to properly clean it.
  • Filters have to be changed often.
  • Pre-filter is made with foam
  • Some parts are not dishwasher safe
  • It gets slimy quickly.
  • Splashing noises might scare some cats
  • If filled in maximum level and adjusted in high, the splash gets into the floor.
  • The fountain diameter is big
  • Pump loses power as the time goes (according to some customers)
  • The pump clogs up fast (especially if you have long haired cats),
  • The bottom edge can be sharp if lifting the unit when filled of water
  • The drinking bowl is a bit narrow for larger cats



Photo courtesy of cygnus921

Photo courtesy of cygnus921

  • To save money on filters, you can buy reusable filters. The price of the filter is high but it will pay for itself.
  • To protect the floor, get a mat to use underneath the fountain.
  • If you don’t want splashing, adjust the stream to low.
  • To easily clean the unit, the GUM Go Between Wide Proxabrush Cleaners-8ctworks wonderfully and it can be reused many times.



  • Drinkwell 360 pet fountain works as advertised and it encourages pets to drink more water.
  • It is a good solution for people who only want to avoid the daily task of pouring water to the bowl and for people whom their cats are permanently jumping into the counter for water.
  • Drinkwell 360 as any other automatic pet fountain needs a lot of maintenance, to ensure the pump works properly.
  • The disassembling and cleaning process is not a breeze; it takes about 20 to 25 minutes to do it all.
  • Replaceable filters have to be changed often so it might be a good idea to use reusable filters to save money in the long run. However, the unit can work without filters.
  • As any automatic pet fountain the pump has not been made to last forever, so don’t expect the device to last for several years, however, this is a very good system to encourage your cats to drink more water so the price you pay is worth it if your cat really needs to increase its water intake.
  • If your cat is allergic to plastic, there is a stainless steel version of the Drinkwell 360.

Because of all these reasons and pros and cons of the Drinkwell 360 Pet Fountain,


? I recommend this fountain:

  • For cats that like to drink from moving water
  • If you have time on weekends to fully clean the unit (about 20-25 minutes)
  • If you don’t mind to spend money on filters
  • To be used without filter only if you use filtered water
  • If your don’t mind splashing water noises
  • For short haired cats that don’t play with the water before drinking it.

x Not recommended:

  • If you don’t want to weekly clean the entire unit.
  • If you don’t want to spend money on filters
  • If your cat likes to play with the water before drinking it
  • Cats with long hair (if you don’t want a clogged pump often)
  • If you don’t want your cat’s water have contact with pre-filter made with foam.
  • If you want a pump that will last forever

Lorena Avila is a Marketing Engineer, Writer, cat figures collector, cat lover and cat owner as well but above all a very passionate investigator of felines. She started investigating cat products 5 years ago when she couldn't find reliable reviews on the internet to buy an automatic feeder for her own cat and since then she has been helping others providing honest information online.