Cat Mate C500 Automatic Pet Feeder Review

Cat Mate C500 automatic pet feeder

Cat Mate C500 is an automatic feeder that surpasses the C50 version, with new improved features.

This automatic feeder dispenses up to 5 meals, one at the present time and 4 programmable. You can serve dry or wet food thanks to the twin ice packs under the food tray helping the food to stay fresh longer. The close-fitting lid helps to seal the food better as well.

This unit features a digital timer for more accurate meal times that you can program up to 4 times.

The Cat Mate C500 is battery operated and it’s dishwasher safe, except the base of the unit.

The design is tamper resistant to cats, created considering all the tricks cats do when trying to defeat the feeder, for example trying to rotate the tray to access the next meal. You can also attach this unit to a wooden board for extra stability in case you have a very mischievous cat.



  • Dispenses up to 5 meals, one at present time
  • Ice packs help to keep the food fresh
  • Food capacity each slot: ¾ lbs (330g)
  • Total capacity feeder: 3.75 lbs dry food (approx.)
  • Suitable for cats and small pets
  • Battery operated (3 AA alkaline batteries not included)
  • Easy to clean dishwasher-proof lid and bowl
  • Designed to be tamper resistant to cats
  • Can be attached to a wooden board for extra weight if needed.
  • Dimensions: 13.4” x 11.4” x 2.8”
  • Weight: 2.4 pounds
  • 3-Year Guarantee

Cat Mate C500 components



√ Feeder lid
√ Food tray
√ Twin ice packs
√ Base unit
√ Battery cover



The 5-meal food tray will rotate exposing each meal at the programmed time. One slot will be exposed in the beginning so you only need to program 4 meals. Each tray holds enough food for two cats.

The unit works with batteries that may last up to 12 months if using good quality alkaline batteries and with normal use.

The feeder features a digital timer that can be set for 24 hours (military time) or 12 AM/PM. The feeder comes with 12 hours AM/PM by default.



The first thing to do is installing the batteries. To open the feeder you need to pressure down the lid and pushing in the spring clips on both sides at the same time. Then you lift the food tray off the base and remove the battery cover by releasing the holding clip. Place the battery and put the tray and top lid back on.

The Cat Mate C500 LCD panel features the following displays & buttons:

LCD displays on screen:
—Low battery indicator
—Clock display (states current time)
—AM/PM indicators (12-hour clock mode)
—MEAL 1 – 4 indicators and feeding time

—ADJ/SET button
—UP arrow button
—DOWN arrow button

To set the clock is easy, just push the button ADJ/SET for 5 seconds until the LCD screen starts flushing and then push the UP or DOWN arrow to set the time. When setting the clock make sure the AM/PM is correct according to the time you are setting.



Cat eating from the Cat Mate C500

You need to set the meals and times of each serving. This schedule will be repeated every day so you only need to program the 4 meals with the time of each dispensing. The first meal doesn’t need to be programmed as it is exposed to be served at present time.

To program the 1st meal you need to press UP or DOWN arrow buttons to move the highlight to Meal 1. Then you press and hold the ADJ/SET button for 3 seconds until the Meal 1 starts to flash. Then set the time for Meal 1 by pushing the UP or DOWN arrow buttons until the time you choose and then press ADJ/SET to save the setting. Do the same for all 4 meals. Consider that the meal times intervals can be incremented only every 10 minutes. Once you have set all 4 meals, they will visible on the LCD display.



The Cat Mate C500 is very easy to clean. The lid and bowl are dishwasher safe, the base can be wiped with a damp cloth. The base should not be submerged in water.





  • Easy to setup
  • It dispenses dry or wet food
  • Ice packs help to keep the food fresh
  • Digital time for accurate meal times
  • Each slot holds enough food for 2 cats to eat
  • Easy to clean, dishwasher safe
  • Excellent to use as complement to a dry food feeder
  • Design makes it hard for cats to defeat the feeder


  • The feeder serves automatically 4 meals and not 5
  • Ice packs may not last too long at warm temperature (see tip)
  • The meal times can’t be programmed to the minute, only at 10 minutes intervals
  • It only works with batteries



  • To ensure the good operation of the Cat Mate C500 make sure to use it indoors (or garage) and place it in a cool corner away from sunlight and moisture.
  • When time to change batteries, in order to keep the clock and all the programming, you need to remove and replace all the batteries within 30-60 seconds.
  • You can use rechargeable batteries but the battery indicator will work only with alkaline batteries.
  • You can freeze the wet food and place the food on each tray in the same shape without spreading it. This will make the food last longer without melting.



The Cat Mate C500 is a new model with features that surpass the Cat Mate C50. This unit offers a new cat-proof and nicer design with a better fitting lid that helps to keep the food fresh longer and a digital timer for more accurate meal times.

This feeder offers a good value for money and can be used as a complement to an automatic dry food feeder in case you want to feed your cat dry and wet food while away from home.


Lorena Avila is a Marketing Engineer, Writer, cat figures collector, cat lover and cat owner as well but above all a very passionate investigator of felines. She started investigating cat products 5 years ago when she couldn’t find reliable reviews on the internet to buy an automatic feeder for her own cat and since then she has been helping others providing honest information online.