Comments on: CatGenie Self Washing Self Flushing Cat Box – Full Review

By: Lorena Ávila

Lorena Ávila — Mon, 01 Feb 2021 04:22:12 +0000

In reply to Cristina Moreno. Thanks Cristina for your comment, this will help more readers to know about the "cons" of this automatic litter box. I appreciate it. Do you have the CatGenie 60 or the 120?

By: Cristina Moreno

Cristina Moreno — Sat, 30 Jan 2021 12:11:32 +0000

Hi, I’ve had my catgenie for all almost 7 years, while I love it, my biggest problem is the cartridges are expensive and the chip reader does not allow the full cartridge to be used til it’s empty! I have multiple cartridges that aren’t even half used at $30 a piece it’s a huge waste! I have an older model so I don’t know if the news have this issue fixed.

By: Lorena Ávila

Lorena Ávila — Fri, 27 Sep 2019 19:15:10 +0000

In reply to Carla. Thanks for your comment Carla, I am sorry you had a bad experience with the CatGenie. Was your CatGenie 120 model or older?

By: Carla

Carla — Thu, 26 Sep 2019 20:22:57 +0000

My Cat Genie is 7 years old and the bowl had teeth chipped off and wouldn’t rotate properly. I called to order a new bowl and they refused to sell it to me because it was an old unit and they couldn’t guarantee it would continue to work. I insisted I didn’t want a guarantee just a bowl. They wanted me to buy a new complete unit. I couldn’t afford that. The customer service manager was very rude. Now I have a working unit that I can no longer use. Won’t buy anything from them again.

By: Lorena Ávila

Lorena Ávila — Fri, 06 Sep 2019 00:08:16 +0000

In reply to Thomas Crown. Hi Thomas, thanks for sharing your experience with Cat Genie. Effectively, as I state on my review this automatic litter box is not suitable for bigger cats. I am sorry to hear about your experience not being good, maybe you want to check the Litter Robot as a better option for your feline friend. Personally is the litter box I use for my cat. Hope that helps!